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Frequently Asked Questions

You have questions. We have answers.

Find answers to some of the most frequently asked questions about Precise Portions ordering.

Absolutely not! Unless you’re under orders by your healthcare practitioner to eat a specific diet, this dinnerware set is to help you enjoy the foods you love but in moderation. Overtime, the goal is to improve eating habits to incorporate more healthy choices…but we don’t send a dessert plate for nothing!

Yes! Plus this elegant, high-quality porcelain dinnerware is microwave safe, chip-resistant and lead and cadmium free.

The entire family! The dishes can be used by everyone, but are perfect for anyone over 7 especially. See our Show ‘N Tell Line for under 7.

Any and all meals and snacks! With dishes sized for main courses, snacks, drinks, and even dessert, you can use them all day long. Between the plates, bowls, glasses, you can enjoy healthy guidelines for even your snacks, cereals, desserts, and bread. So no matter what you’re eating, you can use these dishes from morning until night.

All of Precise Portion’s dinnerware have been developed by dietitians incorporating the Academy of Nutrition and Dietetics guidelines as well as the American Diabetes Association guidelines. So you can rest assured, by using these dishes, you are receiving proper nutrition.

All of Precise Portions dinnerware is designed by dietitians in order to manage your Nutrition Weight, Blood sugar levels, Blood pressure And metabolism. All while still enjoying your favorite foods in moderation!

The Complete Lifestyle set is a nutrition control system. It defines portion sizes with no room for guesswork. Aimed to improve eating habits and increase health all while slimming down.

This line, like all of Precise Portion’s lines were created and designed by dietitians to help you reach your health goals whether it’s for weight, blood sugar, or metabolism. They are also:

  • Dishwasher safe
  • Microwave safe
  • BPA free plastic
  • Mess-free with tight-sealed lids
  • And very convenient!

By using the Go-Healthy dishes, you can ensure you’re staying within the proper portion sizes which keeps you healthier and slimmer than other containers that you can easily pile in the food without realizing exactly how much you’ve taken.

The Go-Healthy dishes can be easily stacked in your cupboards, taking up minimal room.

The dishes are microwavable so if you want to enjoy a hot lunch at work, do so! We would recommend freezing overnight to be sure that you arrive 100% spill free. Our lids snap tight, but freezing the night before eliminates all anxiety.

Any and all meals. Whether it’s lunch at work, a picnic in the park, or off on a vacation, you can enjoy your healthy portions anytime. This is a healthy solution that you can enjoy while away from home.

Not at all! Whether you’re going outdoors, to the office, or on a road trip, these dishes are perfect for keeping your healthy eating habits in-check. It can be extremely difficult to eye-ball portion sizes when you’re out, but with these you won’t have to guess portion sizes as you can bring your own meals from home anywhere you like.

These dishes were designed by registered pediatric dietitians based upon the ‘USDA My Plates’ guidelines. The system is meant to be used as a nutrition educational kit so kids have fun learning healthy habits.

Yes! They are also: Dishwasher safe, BPA free, Lead, cadmium, and phthalate free

Typically, they can be used for toddlers and young children, aged 2-7.

Children will match the pre-marked serving sizes on the dishes to the foods they are eating. This will encourage healthy eating habits throughout their lives.

First of all, their little tummies only hold a fraction of food that adults can consume, in addition, children, especially young ones, love colorful items and games. With the fun tools that partner with these dishes, they can have fun while learning about healthy nutrition habits.

These fun dishes for kids encourage and entertain them while learning fun, healthy eating habits. Not only are these dishes easy to clean, the colorful charts and diagrams, nutrition wheels, and bright flashcards are excellent tools for children to learn about nutrition in a fun, exciting way! By learning health habits at a young age will give them healthy lifestyles throughout their lives.

Please see our Terms & Conditions for complete details regarding our return policy.

If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.

Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the “My Account / Order Status” link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.

Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.

Click the “My Account / Order Status” link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of “delivered”, please contact customer service for assistance.

Click the “My Account / Order Status” link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of “delivered”, please contact customer service for assistance.

Click the “My Account” link at the top right hand side of our site to view orders you have placed. Then click the “Change quantities / cancel orders” link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.

Click the “My Account / Order Status” link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of “delivered”, please contact customer service for assistance.

Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.

Click the “My Account / Order Status” link at the top right hand side of our site to track your order.

Click the “My Account / Order Status” link at the top right hand side of our site to check your orders status.

Please see our Returns Policy for complete details regarding our return policy.

Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.
During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.


International Shipping Now Available!

We have partnered with Bongo International to service our customers Worldwide!

Bongo International provides our customers with their very own US address. Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders.

International customers can save up to 82% off typical international shipping rates by following these four easy steps:

Register with Bongo and receive a U.S. shipping address.
Enter the Bongo address as both your billing and shipping address.
Use the credit card that you have on file with Bongo as the payment method.
Once the order arrives at Bongo, log into your account to forward to your country.

If you have any questions, please feel free to contact Bongo through live chat or by e-mail. They will be glad to assist you.

Click Below to Get Started:


After adding items to your cart, click the “View Cart” link at the top of this site to view your cart. At the bottom of the shopping cart you’ll see a box where you may enter your coupon code.

To navigate this website, simply click on a category you might be interested in. Categories are located on the top, left & bottom of our website. QUICK TIP: Place your mouse cursor over anything you think could be a clickable link. You’ll notice that anytime you scroll over something that is a link, your mouse cursor will become a “hand”. Whereas scrolling over anything that is NOT a link will leave your cursor as an “arrow”. You may also type a keyword into the SEARCH box to quickly find a specific product. If you have any trouble locating a product, feel free to contact customer service for assistance.

To find the product(s) you’re looking for, you may (1) use the navigation menus on the top, left & bottom of our website. (2) type a keyword into the SEARCH box. If you have any trouble locating a product, feel free to contact customer service for assistance.

Click the “My Account” link at the top right hand side of our site to print invoices.

You only have to pay sales tax if you are located in the same state as our warehouse.

Click the “My Account” link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.

Your credit card will be charged within 24 hours prior to shipment of your item(s).